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At Pradeep Joshi, we strive to ensure your satisfaction with our products. Please review our Refund and Returns Policy outlined below:
Refund Policy:
- Please note that no refunds are available for any products purchased through our website.
- In the event that a product arrives damaged, kindly submit photos and order details via WhatsApp to +91 92480 00143. We will issue a replacement for the damaged product upon receiving the necessary documentation.
- To return a damaged product due to courier mishandling, you must send the product back to the same address listed on your order.
Exchange Policy:
- Our exchange policy allows for exchanges within 30 days of the purchase date. If 30 days have elapsed since your purchase, unfortunately, we cannot offer you an exchange.
- To be eligible for an exchange, the item must be unused and in the same condition as when you received it. It must also be in its original packaging.
- To complete the exchange process, a receipt or proof of purchase is required.
Items Not Eligible for Exchange:
- We cannot accept items for exchange under the following conditions:
- Any item not in its original condition, damaged, or missing parts for reasons not attributable to our error.
- Items returned more than 30 days after delivery.